For GEMBox implementations PDF Solutions follows the strategy to offer products instead of implementation services. Inline with this strategy, GEMBox implementations are offered at limited one-time development costs, plus a license fee per machine that uses the GEMBox-based host interface.
This approach has the following advantages for the customer:
- Although we charge one-time development costs, these costs are lower than what we would charge for a pure development project.
- The total costs over the product lifecycle may be higher, but we share the customer’s risk in terms of number of licenses sold.
- Because a considerable amount of the total income for PDF Solutions is generated later, over the lifetime of the equipment, we will have a continuing interest in the satisfactory operation of the software we provide; including customer-specific adaptations, or any changes that may come up in the GEM standard.
- The support provided by PDF Solutions over the product’s lifetime effectively eliminates the customer’s responsibility to build up and maintain expert knowledge himself on equipment-host interfacing and the corresponding SEMI standards.